Understanding the Gaps

The Three Disconnects

Where alignment breaks down in modern organizations

Strategic alignment doesn't fail in one dramatic moment. It erodes gradually through three persistent disconnects that compound over time. Understanding these gaps is the first step toward closing them.

Intent vs. Action

Strategic goals don't translate into daily decisions and behaviors.

Data vs. Meaning

Dashboards show metrics but miss the strategic context needed to act.

People vs. AI

AI agents lack the strategic context humans take for granted.

1

The Strategy-Execution Disconnect

Intent vs. Action

Strategic goals don't translate into daily decisions and behaviors.

Warning Signs

  • Teams work hard but on the wrong priorities
  • Strategic initiatives stall without clear ownership
  • Quarterly goals feel disconnected from long-term vision
  • Decision-making defaults to "how we've always done it"

Root Causes

  • Strategy communicated once, then forgotten
  • No clear line of sight from individual work to strategic outcomes
  • Competing priorities with no framework for trade-offs
  • Metrics measure activity, not strategic progress

The Impact

Organizations waste resources on work that doesn't move the needle, while critical strategic initiatives starve for attention.

2

The Analytics-Insight Disconnect

Data vs. Meaning

Dashboards show metrics but miss the strategic context needed to act.

Warning Signs

  • Drowning in data but starving for insight
  • Reports answer "what" but not "so what"
  • Different teams interpret the same data differently
  • Decisions delayed waiting for "more data"

Root Causes

  • Metrics chosen for availability, not strategic relevance
  • No shared framework for interpreting what numbers mean
  • Data silos prevent holistic understanding
  • Analytics tools built for reporting, not decision-making

The Impact

Leaders make decisions based on incomplete pictures, while important signals get lost in the noise of irrelevant metrics.

3

The Human-Machine Disconnect

People vs. AI

AI agents lack the strategic context humans take for granted.

Warning Signs

  • AI tools optimize for wrong outcomes
  • Automation creates more work, not less
  • Teams don't trust AI recommendations
  • AI initiatives fail to deliver promised value

Root Causes

  • AI trained on data, not strategy
  • No structured way to communicate intent to machines
  • Human judgment required for every AI output
  • Strategic context lives in people's heads, not systems

The Impact

Organizations can't leverage AI's full potential because machines don't understand what the organization is trying to achieve.

How These Disconnects Compound

These three disconnects don't exist in isolation—they reinforce each other. When strategy doesn't translate to action, data loses its strategic context. When data lacks meaning, AI systems can't be aligned properly. When AI isn't aligned, it amplifies the original strategy-execution gap.

Breaking this cycle requires addressing all three disconnects together, creating a unified system where strategy, data, and AI share a common foundation of organizational intent.

Which Disconnects Are Affecting You?

Take our quick assessment to identify which gaps are most pronounced in your organization.