Lindy.ai

No-code AI agent platform for automating repetitive business tasks

AgentsOperations & AutomationEnterpriseFrom $49/month

Overview

Lindy.ai is a no-code AI agent platform that automates repetitive business tasks like email management, meeting scheduling, lead qualification, and customer support triage. Unlike simple automation tools, Lindy agents understand context and make intelligent decisions.

Key differentiator: Lindy combines no-code simplicity with true AI reasoning. Non-technical users can create sophisticated agents that handle nuanced tasks—not just rule-based automation, but genuine decision-making based on context and intent.

With pre-built templates and a visual builder, teams can deploy AI agents in minutes rather than weeks, making it accessible to operations teams, sales, and customer success without engineering resources.

Key Features

No-code agent builder
Create sophisticated AI agents with visual interface—no programming required
Pre-built templates
Ready-to-deploy agents for common use cases like inbox management and scheduling
Multi-channel integration
Connect to email, Slack, Google Workspace, CRMs, and 100+ apps
Contextual understanding
Agents understand nuance and make intelligent decisions, not just pattern matching
Team collaboration
Share agents across teams with role-based access and audit trails
Custom workflows
Chain multiple agents together for complex multi-step processes
Human-in-the-loop
Configure approval workflows for sensitive actions

Use Cases

Sales Operations

  • Lead qualification and scoring based on email conversations
  • Meeting scheduling with intelligent calendar management
  • Follow-up automation with personalized messaging
  • CRM data enrichment and hygiene

Customer Support

  • Ticket triage and routing to appropriate teams
  • First-response automation for common queries
  • Escalation management based on sentiment and urgency
  • Knowledge base article suggestions

Executive Assistance

  • Inbox management and email prioritization
  • Meeting preparation with context gathering
  • Travel coordination and expense categorization
  • Document organization and filing

Marketing Operations

  • Content scheduling across platforms
  • Social media monitoring and engagement
  • Campaign performance reporting
  • Influencer outreach coordination

Considerations

Before You Adopt
  • No MCP support—limited extensibility compared to MCP-enabled tools
  • Pricing scales with usage; high-volume teams may find costs add up quickly
  • No built-in strategic alignment—agents optimize for task completion, not organizational priorities
  • Limited customization for edge cases; may need workarounds for unique workflows
  • Dependent on third-party integrations; changes to connected apps can break workflows
  • AI reasoning is a black box; limited visibility into why agents make specific decisions

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